The Office Girl: Store Tales

Friday, August 22

Store Tales

We've had a couple of computers in recently which have shown unusual traits. The photo for this one was great! Customer Paul G had an external hard drive he was plugging into his computer. Every time it was plugged in, the computer failed. When we plugged the hard drive in at the store, look what came up!

Analysis: Broken!

5 comments:

eagletflying said...: Is the battery low power?; August 23, 2008 at 6:40 AM
The Office Girl said...: Unfortunately, an external hard drive doesn't have a battery. It usually runs off USB, or maybe a separate power adaptor. I'm afraid this one had just outlived its usefulness.; August 27, 2008 at 2:17 PM
eagletflying said...: I mean the battery of motherboard.^-^
Because I saw some words about CMOS error; August 29, 2008 at 7:32 AM
The Office Girl said...: Ah, I see what you mean. No, the motherboard battery was working fine before and after plugging the external hard drive in. This hard drive was Pooched! :); September 1, 2008 at 7:57 AM
br said...: Do you think its the battery?

Hi Jess; September 3, 2008 at 6:44 PM

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Glossary

Application - AKA Program this refers to any piece of software on your computer.
Browser - the program used to access the internet. Microsoft's Internet Explorer is the most commonly used, although Mozilla's Firefox is also popular.
Cell reference - literally a reference to a cell. This is usually first encountered in Excel. A cell reference usually is phrased as the letter of the column and the number of the row being referred to e.g. A1
Character - Any symbol (letter, number, punctuation etc) that you type in.
Default tab stops - how far your insertion point moves when you press the Tab key
Document - A file created by using keyboard input. Basically it usually is something like a letter or resume. It might end in .doc, .rtf, or .txt.
Font - the "handwriting" used for text. Usually is either a serif or sans serif typeface.
Footer - Area at the bottom of a Word document devoted to text which is repeated in the same position for every page of the document.
Format - Changes the way your (usually) text appears.
Formula - a calculation mostly used in Excel which uses operators and cell references to express itself
Hard drive - the hard drive is your main storage device in your computer. It is also known as the "C drive", which in nerd-speak is written like C:
Header - Area at the top of a Word document devoted to text which is repeated in the same position for every page of the document.
Indentation - a way to determine how much space shows between the margins and the edge of the paragraph
Input - Input is where you put information INTO the computer. You can do this with an input device such as the keyboard or mouse.
Install - to take the contents of a disk (CD, DVD etc) and place them permanently on the computer.
Malware - anything which infiltrates or damages a computer system without the owner's informed consent.
Margins - the white spaces around the edge of your document
Operating System - a very complex piece of software, but without it you wouldn't be able to use your computer! Windows is the best known operating system available.
Operator - a symbol used to calculate, compare and otherwise express what you want to do
Paragraph - Created in Word everytime you press Enter.
Program - AKA Application this refers to any piece of software on your computer.
Software - A program (usually purchased at a store) which can be installed onto your computer. AKA Application, Program
Spyware - installed surreptitiously on a personal computer to intercept or take partial control over the user's interaction with the computer, without the user's informed consent.
Tab - a clever way of aligning your text differently within a paragraph
Uninstall - to remove an installed program from the computer.
Web based email - an email account which is accessed through a browser rather than a dedicated program. Yahoo and Hotmail are examples of this.