Oddly enough, this fun story wasn't shown on Yahoo Canada or US. I found it on Yahoo UK, and I think it really demonstrates how not to deal with annoying tech support.
"I was polite the first 20 times I talked to them. But each one gave me the same routine: 'Is the modem connected? Are the lights blipping?'," she told The Globe and Mail.
"And then each one would say: 'It should be working. The problem must be with your computer.' I was a little stressed.
Finally Sinclair said she resorted to impersonating a man's voice and got a repairman sent out the next day, a "huge, strapping young man", 21 year-old David Scott.
Sinclair said that when he couldn't fix the problem she asked him to stay until a second technician was sent.
However, local police disagree with the woman's version of the events.
"She told the technician, in a tirade, that he was not leaving until her internet was working and she told him she was keeping him hostage," said Constable Jeff Carr. "She implied that she had a gun, although he didn't see one."
Sinclair has been charged and banned from speaking to Aliant or any of its employees.
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